Online forms to order white pages directories are available at Consumers requesting that a Cincinnati Bell white pages directory be delivered should generally expect to receive the directory in five business days or less.
#Free white pages free#
Consumers can have a free residential white pages directory delivered or learn about accessing the directory online by calling the company locally at (513) 566-2665 (BOOK). To have a free printed 2009 white pages directory or a free CD-ROM containing residential, business, government and yellow pages listings delivered for free, telephone customers in Cleveland and Columbus can call the company toll free at 1-80.Ĭustomers requesting that an AT&T white pages directory be delivered should generally expect to receive the directory in about 14 business days.ĪT&T's directory listings are also available through and Information about Cincinnati Bell residential white pages directoriesĬonsumers in the Cincinnati area will no longer automatically receive the Cincinnati Bell residential white pages directory. The company may limit distribution of residential white pages directories in other areas in the future. Information about AT&T residential white pages directoriesĬustomers in the Cleveland and Columbus areas will no longer automatically receive the AT&T residential white pages directories. The PUCO's decision allowed AT&T and Cincinnati Bell to move forward with their proposals to scale back delivery of the residential white pages directories. Most of the consumer protections advocated by the OCC were not adopted by the PUCO, including notice to AT&T customers beyond that provided in the yellow pages directories. During this period, consumers would be provided with adequate notice about the potential upcoming change and be invited to address their concerns to the PUCO and to the OCC. The OCC recommended that the PUCO require a gradual transition period, so that consumers would be automatically provided directories for at least the next two years, if not longer. Instead, the OCC recommended that consumer protections be in place so that all customers will continue to receive a directory unless they instruct the company that they do not need a copy. While some customers may have little need for a printed directory, the OCC believes the telephone companies' plans to limit distribution only to those who request directories are too restrictive. Many residential consumers have relied on the white pages for decades. The Office of the Ohio Consumers' Counsel (OCC) opposed a swift elimination of the delivery of residential white pages directories to all but those consumers who proactively request a copy.īased on statewide data from Connect Ohio, a public-private partnership to increase access to broadband technology, approximately 25 percent of Ohioans have no computer while approximately 30 percent lack access to the Internet - the telephone companies' alternative to using the traditional phone book for reference. Business and government listings along with consumer information will be included in the companies' yellow pages directories, which will continue to be distributed automatically to customers. The Public Utilities Commission of Ohio (PUCO) has allowed Cincinnati Bell and AT&T Ohio, along with competitive telephone providers in AT&T's service area, to discontinue automatic distribution of the directories to customers.
#Free white pages how to#
White Pages - How to get a free white pages bookīy Janine Migden-Ostrander, Consumers' CounselĬonsumers in Cincinnati, Cleveland and Columbus who want residential white pages must now specifically request a copy from their telephone company.
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